James Hennessy, Esra Ozer, Stephanie Chaly, Toni Dechario, and Thomas Noone

Misconduct and poor organizational cultures in the financial industry have far-reaching and material consequences for the American people and economy. To address and help mitigate risk from misconduct and organizational culture, the New York Fed established the Governance and Culture Reform initiative, which examines how formal organizational structures and underlying drivers of individual and group behaviors impact outcomes at financial firms. This work began in the aftermath of the Global Financial Crisis, a period marked by widespread misconduct and a corresponding increase in litigation and enforcement activity in the financial industry, with scandals continuing to this day.

Esra Ozer

The New York Fed held the latest installment of its long-standing webinar series that examines culture and conduct in financial services on October 4. “Culture and the New Workplace” explored how work culture has been influenced by changing circumstances in the post-pandemic world, by technology, and by the expectations of employees and employers.